Privacy Policy

Sreenidhi Adventure Sports Activities Booking Application (hereinafter referred to as "the App" or "the Service") is provided by Sreenidhi 1 Sports Private Limited (hereinafter referred to as "the Company" or "we"). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our App.

By using the App, you agree to the collection and use of your personal information as outlined in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

Information We Collect

• Personal Identification Information: Name, phone number, email address, date of birth, gender, etc.
• Booking Information: Details about the adventure sports activities you book, such as activity type, booking date and time, number of participants, etc.
• Payment Information: Credit card or payment gateway details (processed through secure third-party services).
• Device and Usage Information: IP address, device type, operating system, app version, browser type, and other diagnostic data.
• Location Information: If you enable location access, we may collect your geographic location to provide relevant information about nearby activities or locations.

How We Use Your Information

• To Facilitate Bookings: To process and manage your activity bookings, reservations, and appointments.
• To Provide Customer Support: To respond to your queries, requests, and complaints related to the service.
• To Improve the App: To monitor and analyze usage data to improve the performance and functionality of the App.
• To Communicate with You: To send you notifications about booking confirmations, reminders, promotions, updates, or other relevant information.
• To Process Payments: To handle payment transactions securely, using third-party payment gateways.
• To Provide Personalization: To customize your experience with the App by recommending relevant activities and offers based on your preferences and previous bookings.

Log Data

In the event of an error or issue while using the App, we may collect Log Data. This data may include:

• Your device's IP address
• Device name and type
• Operating system version
• The time and date of your use of the Service
• Diagnostic data about how you interact with the App

This information is used to analyze and troubleshoot problems, improve the App’s functionality, and ensure a better user experience.

Cookies and Tracking Technologies

The App may use cookies and similar technologies (e.g., web beacons) to collect information about your usage and preferences. Cookies are small files that are stored on your device to enhance the functionality and performance of the App.

You can choose to accept or reject cookies by adjusting your device settings. However, if you choose to disable cookies, some features of the App may not function properly.

We may also use third-party services (e.g., analytics, advertising) that use cookies to gather information and improve the Service. These third parties have their own privacy policies, and we encourage you to review them.

Sharing Your Information

• With Service Providers: We may share your information with third-party companies that assist us in providing the App’s services (e.g., payment processors, booking systems, customer support). These third parties are required to protect your data and use it only for the specific services they are hired for.
• For Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal processes (e.g., subpoenas, court orders).
• In the Event of a Business Transaction: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, please note that no method of data transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

Children’s Privacy

Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

This Privacy Policy is effective as of 01-01-2025.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Email: support@sreenidhi1sports.com

Phone: 9949994071

Address: 1Sports, D.No.8-2-293/82/JIII/564/A/17, Jubilee Hills, Hyderabad, Telangana-500033.